Terms & Conditions

Last Updated: 20th July 2025

Welcome to Container Sales Australia (“we,” “our,” “us”). By purchasing through https://containersalesaustralia.com/ (the “Website”), you agree to the following Terms & Conditions. These Terms are designed to ensure a fair, transparent, and secure transaction for every customer.

1. General

1.1 Our goal is to make container purchasing straightforward, reliable, and customer-focused.
1.2 By using this Website, you confirm that you are at least 18 years old or otherwise legally capable of entering into contracts in Australia.
1.3 We are committed to keeping these Terms fair and transparent, and we will notify customers of any significant updates.

2. Products & Services

2.1 We sell new and used shipping containers for storage, transport, and modification purposes.
2.2 We make every effort to provide accurate product descriptions and images so you know exactly what you are purchasing.
2.3 If the container delivered does not match the description provided, customers have the right to request a replacement or refund under our returns policy.

3. Pricing & Payment

3.1 All prices are in Australian Dollars (AUD) and include GST where applicable.
3.2 We strive to keep our pricing competitive and transparent—no hidden fees will be added at checkout.
3.3 Full payment is required before dispatch, but we also offer support for customers requiring invoices or tailored payment solutions (case by case).
3.4 If a pricing error occurs on the Website, customers will be given the choice to proceed at the corrected price or receive a full refund.

4. Delivery & Risk

4.1 We work with trusted transport partners to ensure timely and safe delivery. Standard delivery usually occurs within the timeframe confirmed at checkout.
4.2 If your delivery is delayed beyond the agreed timeframe, you have the right to request a refund or cancellation.
4.3 Our drivers will make every effort to deliver containers safely to the requested site. If special access equipment is needed, we will notify you in advance.
4.4 Containers remain at our risk until they are delivered to your nominated address.

5. Refunds & Returns

5.1 We want every customer to be satisfied with their purchase. If your container arrives faulty, damaged, or not as described, you are entitled to a full refund or replacement.
5.2 If you change your mind after purchase, please contact us within 7 days of delivery. Where possible, we will work with you to arrange a return or exchange (return freight costs may apply).
5.3 Refunds are processed promptly and in accordance with the Australian Consumer Law (ACL).

6. Warranty

6.1 All containers come with a quality guarantee at the point of sale.
6.2 New containers include a manufacturer’s warranty; used containers are guaranteed to be structurally sound and suitable for storage or transport use.
6.3 If a fault is discovered after purchase, we will repair, replace, or refund in line with ACL requirements.

7. Customer Rights

7.1 Your rights under the Australian Consumer Law are fully protected and form a key part of these Terms.
7.2 Nothing in these Terms removes or limits your statutory rights as a customer.
7.3 Our customer service team is available to resolve any issues fairly and quickly.

8. Limitation of Liability

8.1 While we ensure our containers meet the highest standards, our liability for damages is limited to the value of the product purchased.
8.2 We are not responsible for site access, third-party modifications, or conditions outside of our reasonable control, but we will always assist customers in resolving issues wherever possible.

9. Intellectual Property

9.1 All content on our Website (text, photos, graphics, and branding) belongs to Container Sales Australia.
9.2 You may use Website materials for personal reference but not for commercial reproduction without our consent.

10. Privacy

10.1 We respect your privacy. All personal information collected is used solely to process orders and improve customer service.
10.2 We do not share customer details with third parties except where required for delivery or by law.
10.3 For more details, see our Privacy Policy.

11. Governing Law

11.1 These Terms are governed by the laws of Australia.
11.2 Any disputes will be handled in accordance with Australian law, with priority given to fair resolution before formal legal steps.

12. Contact Us

If you have questions about these Terms, please contact us:

Container Sales Australia
📧 Email: info@containersalesaustralia.com
🌐 Website: https://containersalesaustralia.com/